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Booking, payment and cancellation policy
How do I book a room?
You can book a room through our webpage and pay with your credit card. If you need any assistance you can always send us an e-mail to email@example.com or call us +354 578 3180.
Do you accept Euros?
No, unfortunately not. We accept payments by card or cash in Icelandic krona (ISK).
There is a bank at Hvolsvöllur if you need to change Euros to ISK. It´s within 10 minutes walking distance from Base Camp.
For the unlikely case that you want to cancel your stay at Midgard Base Camp, our cancellation policies will apply.
If you are a individual traveller (1-9 people), the policy will depend on your booked rate. If you chose the non-refundable rate (the name explains it all), you cannot cancel your booking. If you however chose the fully flexible rate, you are free to cancel your reservation up to 4PM on day prior arrival (no show will be subject to 1 night charge).
Everything above 9 people, is considered as a group. In that case special policies, depending on group size, deposits etc. In that case please refer to the group contracts.
Can we upgrade our room when we arrive by paying the difference?
Of course we can help you with that if there is availability.
Is there free WI-FI at Base Camp?
There is free high speed WI-FI in all rooms and in all communal areas.
Do you have a kitchen where we can cook?
No, we don´t have a kitchen where guests can prepare their own food. However, we have a restaurant on site.
Do you have a common frigde?
Yes, upstairs in the communal area.
How long can we stay in the hot tub and sauna?
The hot tub is always open. The sauna is open until midnight.
Are towels provided?
Towels are provided in private rooms. For guests in dorms, they are available for rent (500 ISK).
Do you have any tours available?
Our on-site sister company Midgard Adventure is a tour operator and travel agency. We have day tours with almost daily departures from Base Camp. We also offer multi-day tours. Midgard Adventure also gives free travel advice to all Base Camp guests.
Does the main door close at night?
The door closes at 11PM and at 10PM during winter. But you can always go out and come in using your card in the side door.
Do you rent bicycles?
Yes. We rent out bicycles to Midgard Base Camp guests. We have fat-bikes and normal bikes.
You can bike around Hvolsvöllur (our town) and the surrounding area. It´s great fun! We can give you more information on where to go.
Check-in and check-out
At what time is check-in?
Check-in time: 4:00PM-10:00PM.
At what time is check-out?
Check-out time: 8:00AM-11:00AM.
Is early check-in possible?
If the room is ready when you arrive early check-in is of course available.
Is late check-out possible?
We will do our best to make late check-out possible when requested. Please contact us and we will see if it is possible.
Location and directions
Where is Midgard Base Camp located?
Midgard Base Camp is located in a small town in South Iceland, called Hvolsvöllur. See Google maps.
We are 1 hour and 20 minutes away from Reykjavík and 2 hours away from Keflavík international airport.
How can I get to Midgard Base Camp from Reykjavík?
How can I get to Midgard Base Camp from Keflavík International airport?
Which attractions are close by?
See answer here: Location & Attractions
What is there to see at Hvolsvöllur?
See answer here: Location & Attractions
Can we see Northern Lights/Aurora Borealis from Base Camp?
Yes, if you have your luck and they appear in the sky.
When looking for Northern Lights it´s better not to have light pollution and since Hvolsvöllur is a tiny town with not so many lights it´s a great place to see Northern Lights. Your can even enjoy watching them from our rooftop hot tub if you like or have a short stroll away from the Base Camp where there are absolutely no lights.
Drop us a line! We welcome all questions no matter the topic. All inquiries are answered within 24 hrs. Remember you can book a room directly from our site.